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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will show up. It offers elaborate info about all the operations that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide variety of how-to videos explaining how to use our hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, examine our extensive FAQ section, which covers questions asked by real users and provides real solutions. We constantly update our FAQ database with new questions & answers so as to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can touch base with our great team of customer service technicians available 24/7 and ready to assist you with any issue. Each support ticket you submit will be answered within 1 hour (the average support ticket response time is only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319257

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com